Symitar supports credit union-specific requirements by integrating robust core functionality with approximately 50 complementary products and services that are selectively integrated with Episys® and Cruise®. These state-of-the-industry solutions suites include:
Business Intelligence and Profitability Solutions – Maximizing performance and profits requires accessible, accurate, and timely decision-support and business intelligence information. Symitar’s Business Intelligence and Profitability product suite leverages the processes, technology, and expertise to compile, report, and analyze member, product, market, and business information.
Retail Delivery – Credit union of all sizes can aggressively and successfully compete by offering comparable, high-demand retail products and services. Symitar’s Retail Delivery product suite can enhance the member experience and provide the opportunity to expand customer relationships at all points of contact.
Electronic Funds Transfer – EFT transactions require a secure, reliable, end-to-end processing platform. Symitar’s EFT product suite provides the strategic components of a comprehensive e-commerce strategy, and provides the high-demand EFT services required to compete in today’s financial services industry.
Internet Banking – Today’s convenience-driven consumers expect access to their accounts 24 hours-a-day, 365 days-a-year; and the ability to initiate transactions and conduct self-directed research. Symitar’s Internet Banking product suite provides the strategic components of a comprehensive e-commerce strategy; and enhances member service, convenience, and competitive positioning.
Risk Management and Security – Credit unions must proactively manage their assets, protect their members from fraud and the related financial losses, prepare to conduct business in the event of a disaster, and fully comply with the related regulatory requirements. Symitar’s Risk Management and Security product suite enables credit unions to balance business opportunities with the inherent risks by leveraging proven business tools and industry best practices.
Item and Document Imaging – Imaging reduces operating costs while increasing operating efficiencies, enhances member service and convenience, and streamlines information distribution. Symitar’s Item and Document Imaging product suite revolutionizes item processing by converting paper-based checks into digital checks and processing them electronically. The document imaging and management solution converts virtually any paper-based document into a digital document that can be electronically stored, immediately retrieved, and efficiently delivered.
Professional Services and Education – Credit unions must proactively protect their mission-critical information assets and operational infrastructures, and maximize the return on technology investments. Symitar’s Professional Services and Education service suite is designed to further streamline operations, proactively manage inherent operational risks, maximize the day-to-day use of technology-based solutions, and ensure related regulatory compliance.
These fully integrated solutions enable Symitar’s client credit unions to proactively respond to evolving member and market demands, expedite speed-to-market with competitive offerings, increase efficiency, and address specific operational issues with proven solutions.
Through internal product development, the acquisition of companies that provide best-of-breed solutions, and strategic alliances with companies that offer state-of-the-art solutions, Symitar regularly introduces new client-driven complementary products and services.
Through its Industry Research department, Symitar continually solicits its clients’ guidance on the business solutions they need, evaluates competitive offerings, and regularly introduces complementary solutions that further differentiate its solutions for enterprise-wide automation.