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Core Solutions


CruiseNet represents the next generation in core processing systems for small and mid-sized institutions. Built entirely on a .NET architecture and scalable from small to large, CruiseNet offers a superior, cost-efficient operating platform designed to grow as you grow.

The plug-and-play system provides intuitive point-and-click, drag-and drop operation that ensures ease of use, maximizes staff efficiency and productivity, and expedites initial and ongoing training. With CruiseConnect, third-party vendors can interface and exchange information within the CruiseNet system, allowing credit unions to leverage existing and ongoing technology investments. CruiseConnect can be used to interface with a wide range of products, such as Internet banking, bill pay, and card ordering systems.

A few features included with CruiseNet that are not found in competing systems include:

  • Customized work flows for new members, new accounts, and new loans.
  • Integrated loan collections.
  • Relationship pricing.
  • Accounts payable and fixed-asset accounting.
  • Optional risk-based lending and decisioning.
  • Account Cross-Sell.

CruiseNet is available as an in-house solution or outsourced through JHA OutLink Processing Services.

  • Case Study
    Symitar’s CruiseNet® - Savannah Postal CU Case Study
    As it approaches its 60th anniversary, the next 60 are looking great for Savannah Postal Credit Union. The Georgia institution has been using CruiseNet for eight years and is still reaping the benefits of that conversion. This $17 million credit union serves seven employee groups and 2,300 members.
    Symitar’s CruiseNet® - Great Meadow CU Case Study
    The employee groups served by Great Meadow Federal Credit Union are exceptionally diverse. They range from government institutions to health care agencies to insurance companies. Two common denominators are that these organizations are growing and their employees expect first-rate financial services.
    Symitar’s CruiseNet® - Catoosa Teachers CU Case Study
    When Catoosa Teachers decided that it was time to change, it took the familiar course of examining system demos, listening to reviews, and evaluating prices. It took a hard look at a variety of options, including that of staying with its current processor.
    Symitar’s CruiseNet® - Acadian CU Case Study
    It’s been well over a decade since Acadian Federal Credit Union switched from another core processor to CruiseNet. Sandra Williams, CEO of the Lafayette, Louisiana institution, still remembers the transition. The Symitar® product made a significant difference in the credit union’s operations.
    View More Case Studies
  • Tools & Resources
    CruiseNet Outsourcing Benefits: Outsourcing Proves Its Core Benefits to Credit Unions

    Outsourcing has long had a valuable role in many credit unions’ IT strategies. Today, the forces driving credit unions to consider outsourcing – and the benefits they can gain from a successful provider partnership – are greater than ever.
    New Beginnings: How to Manage a Successful DP Conversion

    In terms of a technology project, a data processing conversion is undeniably the most ambitious and far-reaching endeavor a credit union can engage in, specifically for credit unions with a limited support team. It requires more resources than any other technology project and has a significant impact on every single credit union employee – and the entire member base.

© Jack Henry & Associates, Inc. ®