Episys® – The Industry’s Dominant Credit Union Platform
More than 500 credit unions have entrusted their ability to attract, serve, and retain their members to Symitar’s Episys system.
An important milestone was reached with the signing of the 500th Episys client in 2007. It is especially rewarding that Episys’ client base represents 500 individual technology evaluations and decisions by diverse credit unions, as opposed to client bases assembled through the acquisition of competitive providers. Symitar believes building the industry’s largest organic user base one credit union at a time provides a distinct endorsement of the functionality Episys provides, its commitment to customer service, and of the fundamental way it manages its client relationships.
According to Callahan and Associates, a respected source of independent surveys and published data related to the credit union industry, Episys is automating more credit unions with assets exceeding $25 million than any competitive alternative.
There are two primary reasons for this outstanding growth, and the rewarding levels of satisfaction and retention among Episys clients –
• Episys is the competitively distinct, extremely powerful platform that provides highly customizable, enterprise-wide automation.
• Symitar is driven by a fundamental, unmatched commitment to provide each client with outstanding service.
Episys is a client-centric system effectively supporting diverse credit unions by integrating customizable core functionality with more than 50 complementary products and services. This best-of-suite product approach empowers credit unions with integrated access to state-of-the-industry business intelligence and profitability, retail delivery, electronic funds transfer, Internet banking, risk management and security, and item and document imaging solutions.
Episys also can leverage existing and ongoing technology investments with open connectivity to third-party products.
The intuitive system is extremely easy-to-use. Episys is an Internet-integrated solution that deploys browser-based technology, “drag and drop” transaction functionality, user-friendly toolbars, and wizard-based assistance.
Episys’ ability to support customized workflows and both in-house and service bureau operating environments, and its scalable IBM® System p hardware platform maximize operating flexibility and each client’s long-term technology investment.