Each credit union’s culture fundamentally determines its operating environment. 

In-house proponents believe that control over mission-critical technology and business information is worth assuming full responsibility for day-to-day operations, and building and maintaining the required internal infrastructure. 

Outsourcing proponents believe that pay-as-you-go information processing, seamless access to advancing technology, and the ability to narrowly focus on their core competencies are worth entrusting their mission-critical technology to a proven third-party.

Symitar is uniquely positioned to support both operating environments and leverage its market-leading solutions for enterprise-wide automation – Episys® and Cruise® – to provide turnkey outsourcing solutions. 

Outsourcing provides the ability to leverage Symitar’s extensive infrastructure and sophisticated processing environment, eliminating the significant capital expenditures required for in-house installations, the need for resident resources to operate and manage in-house data center operations, and long-term capacity planning.  Outsourcing also provides credit unions with the ability to narrowly focus on their core competencies with seamless access to advancing technology; strict regulatory compliance; and ongoing access to industry, technology, and security experts.

Symitar proactively supports the dynamic business strategies of its OutLink clients with:

• Enterprise-wide automation that is based on the core processing solution most compatible with credit unions’ unique growth, service, and operational goals. 
• Access to the robust core functionality that is identical to its in-house installations.
• On-demand access to more than 50 integrated complementary products and services.
• The ability to quickly introduce new member- and market-driven products and services without programming or expensive integration initiatives. 
• Flexible system architecture and scalable hardware platforms.
• Conversion-free migrations between its in-house and outsourcing environments.   
• Ongoing, client-driven enhancements to the core functionality; the regular introduction of new complementary products and services; the integration of practical new technologies; and strict regulatory compliance. 
• A comprehensive support infrastructure that incorporates exacting service standards and a best practices methodology, production-proven conversion and installation services, initial and ongoing education, superior data center and support staffs, dedicated account managers, leading-edge research and development, and much more. 

Symitar is strategically focused on integrating the expertise, the business tools, and the operating environment credit unions need to execute and maximize their unique strategies, aggressively and successfully compete, and capitalize on the dynamic trends shaping the financial services industry.