Synapsys® Lobby Tracking - Customize the member experience and enhance operational efficiency
Symitar’s web-based Synapsys® Lobby Tracking module allows credit unions to track members and prospects entering their institution, providing a targeted, personalized approach to member service. In addition to improving member service, Synapsys Lobby Tracking allows managers to identify operational inefficiencies and address overall staffing needs with daily automated reports. Integration with Synapsys provides staff members with direct access to member profiles, giving them the tools needed to personalize their service and capitalize on sales opportunities.