Skip Ribbon Commands
Skip to main content
Symitar Logo
​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​

Jack Henry University

Tell Me More Form Tell Me More Header Image

Thank you for your interest!

A Symitar representative will be contacting you soon.

Jack Henry University


Initial and ongoing staff training

Staying on top of your credit union’s technology needs can be a daunting task, especially when you have an organization to run. To ensure that you receive the continuous education and training you require to run an efficient and thriving credit union, Symitar offers an unrivaled education program.

It Works Like This …

Jack Henry University provides a broad-based training program that supports new credit union clients with basic training and longtime clients with continuing education. Our materials are designed to provide the ongoing training credit unions need to maximize the use of Symitar’s core and complementary products, and to fully understand and optimize ongoing system enhancements.

Each basic, intermediate, and advanced course is developed and delivered by industry and system experts and supported by professional instructional materials and innovative training tools. Courses are continually updated based on software revisions, client feedback, and industry trends. Our registration site provides access to course descriptions and schedules, and enables clients to order educational materials, register for classes, access eLearning lessons, and request customized courses. This portal can also track employee training activities including courses taken, completion dates, and delivery method.

Training on Your Terms…

Symitar’s training is appropriate for various business environments and appeals to different learning preferences by using a variety of delivery channels, including:

  • Classroom-based, hands-on courses that are offered in Symitar’s regional training centers
  • Internet-based live instruction delivered via WebEx®
  • On-site training
  • eLearning courses

Learn New Tools to Enhance Your Core System Usage…

Clients can participate in SymForm™ and PowerOn® programming courses delivered through a combined eLearning and instructor-led format. Students learn the content through a series of short (5-20 minute) replays teaching one skill or concept. Self-paced exercises reinforce the learner’s knowledge. Examples are provided to allow students to review and practice on their own system. Instructors host sessions via WebEx to answer questions and tutor students. An asynchronous chat room, monitored by an instructor, allows learners to post and discuss questions and problems throughout the course. Students are allowed up to 10 weeks to complete these online courses.

What It Does

  • Provides comprehensive initial and continuing education including basic, intermediate and advanced courses developed and delivered by industry and system experts
  • Provides train-the-trainer programs
  • Offers support by professional instructional materials and innovative training tools
  • Provides a blended learning approach that incorporates different educational media
  • Leverages real-world feedback to continually update courses
    Provides a variety of delivery channels including classroom-based, on-site, and interactive lessons and video replays
  • Provides an innovative Web portal to:
    • Access course descriptions and schedules
    • Order educational materials
    • Register for instructor-led classes
    • Launch online courses
    • Request customized courses
    • Automatically track each employee’s training activities including courses taken, completion dates, and delivery method

What It Does For You

  • Improves employee productivity, effectiveness, and retention
    Provides the initial and ongoing training credit union employees need and want
  • Prepares associates to maximize the use of Symitar’s core and complementary products
  • Prepares associates to fully understand and optimize ongoing system enhancements and credit union-defined customization
  • Supports distinct business environments and learning preferences with multiple delivery channels
  • Enhances the learning process and increases content retention with a blended learning approach
  • Maximizes technology investment
  • Provides an opportunity to earn CPE credits through the NASBA
​​​​



© 2014-
2016
Jack Henry & Associates, Inc. ®