Brand Management Services™
Promote the right brand to the right members
Symitar offers a bundled suite of services that enables you to effectively manage two or more brands associated with your institution. Our Professional Services group will assist your credit union in implementing the customizations necessary to maintain multiple brands, allowing brand identities to remain intact and visible to their respective members.
We can assist with software customization for a bundled set of communications; such as custom letters, notices, receipts, and other forms which are particular to each brand. For those with more complex needs, we can help with the brand-specific products, pricing, fee structures, and custom reports.
Core compatibility: Episys®
What It Does
- Addresses customized member communications to match the brand that member is associated with.
- Facilitates management of the correct brand-specific products, rates, and services according to the member’s brand affiliation.
- Supports interfaces for third-party vendors, applications, and products crucial to member service continuity.
What It Does For You
- Enables you to maintain the benefits of brand loyalty after a merger.
- Removes guesswork and eliminates manual lookups to see which member is affiliated with which brand.
- Eliminates post-merger confusion within the branch.
- Allows your staff to focus on member service.