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Infrastructure Continuity


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Enterprise-wide business continuity consulting
Episys continuity planning
Episys data backup and recovery
Encrypted data repository
Managed hosted redundancy service
Data protection and disaster recovery for Microsoft® Windows® servers
Single host redundancy
Multi-host redundancy
Failover testing
Redundant hardware service
Disaster recovery hot sites and services for core and complementary solutions
Employee incident notification

 


Products

Enterprise-wide business continuity consulting
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Centurion Business Continuity Planning™


Centurion Business Continuity Planning enables credit unions to protect themselves and their members from unexpected business interruptions. Centurion prepares credit unions to handle business interruptions with fully customized continuity plans that document mission-critical business functions. These plans establish the production-proven procedures and testing required to restore each function’s operation. The comprehensive plans facilitate the restoration of credit unions’ core and complementary solutions and leverage a proven best-practices methodology to help ensure compliance with related regulatory requirements. Centurion offers multiple levels of service, including plan reviews, plan maintenance services, and mock disaster drills. Each Centurion plan is generated by professional consultants who use their industry, business continuity, and systems expertise to support disaster preparedness, expedite the resumption of credit union operations, and minimize member inconvenience.

Episys continuity planning
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Episys® Continuity Plan (ECP)


An Episys Continuity Plan (ECP) is an all-encompassing disaster recovery project that enables credit unions to prepare quick and efficient responses to disasters or temporary business interruptions. During the proven process designed to develop an ECP, a network and hardware services field engineer and an Episys continuity analyst work with credit unions to review the Episys host, third-party connections, and credit union procedures. Together they create a comprehensive disaster recovery plan. Testing of the complete plan is performed, and this can be dedicated to a host-down test or include a full plan test.

Episys data backup and recovery
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Episys® Vaulting™


Episys Vaulting is a tapeless data backup and recovery solution that stores critical data. Credit unions can use a transaction logging and vaulting server to send data to a secure off-site location or to internal storage. The solution can provide data recovery in hours or even minutes depending on a credit union’s unique requirement and network infrastructure.

Encrypted data repository
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Transaction Logging and Vaulting Server™


The Transaction Logging and Vaulting (TLV) Server is a low cost, reliable, encrypted storage solution. TLV is a dual-purpose server that combines the functionality of a transaction logging server with an Episys vaulting repository. TLV stores transaction and vaulted data on an encrypted file system with the capability to use 2048-bit, file-level encryption when transporting data to offsite locations. TLV is a flexible solution that supports transaction data, system files, and backups. Backups can be encrypted and burned to DVD with the on-board DVD burner.

Fully managed data replication service
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Centurion Episys® Hosted Failover™


Centurion Episys Hosted Failover sends transaction data in near real-time from credit unions to a secondary Centurion server. This data includes the memo post file, ATM dialog file, and state files; CopyConfig (nightly update of AIX changes, print queues, and Symitar program files); a nightly copy of SYM 000; Remote Tran Logging; and transaction log maintenance. In the event of an unplanned or scheduled outage, a failover system enables the switch to the secondary server that is kept in optimal condition by Centurion technicians.

Data protection and disaster recovery for Microsoft® Windows® servers
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Centurion Enterprise-Level Recovery™


Centurion Enterprise-Level Recovery, available through a strategic alliance with IT-Lifeline, is an enterprise-wide electronic vaulting solution for Microsoft® Windows® servers and their resident data. This cost-effective, secure data vaulting service supports Windows-based complementary solutions and ancillary business systems such as email and office document platforms. The real-time data replication enables credit unions to enhance their business continuity planning and testing, and expedite disaster response with immediate data access and recovery and local data restores. Centurion Enterprise-Level Recovery provides offsite data storage, eliminates the time and cost associated with tape-based recovery, provides workstation access from any location with an Internet connection, and is compliant with the very rigorous standards of AT 101 SOC2SM Type II. This cloud-based information protection and recovery solution uses stringent operational and security controls, a sophisticated technology infrastructure, state-of-the-art facilities, and certified experts.

Single host redundancy
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Episys® Replication Failover


Replication Failover allows credit unions to support and maintain a single backup host for use in the event of a temporary business interruption or disaster. It ensures the primary and secondary host configurations are in sync by copying host configuration data between servers. If an event impacts the primary host, Replication Failover allows the backup server to assume the network identity of the primary host which expedites business resumption and the recovery process.

Multi-host redundancy
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Episys® Multi Host


The Episys Multi Host module of Episys Replication Failover provides greater flexibility for disaster recovery by supporting multiple backup servers with advanced networking technology to manage network communications. Symitar uses the Citrix® NetScaler® line of application delivery controllers to manage network access and traffic for one live host and up to six backup hosts. NetScaler monitors the status of the live host and if failure occurs it automatically reroutes traffic to the designated location of a back-up live server. Episys Multi Host also allows failover to be used in an operational capacity during release loads and AIX updates.

Failover testing
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Episys® Failover Certification


Episys Failover Certification is an offline test to determine the Episys host’s ability to failover in the event of a disaster. This complete failover analysis of the Episys host includes consultation with an engineer to test connectivity to the secondary host and an offline execution of failover to the secondary to ensure proper failover execution in the event of a disaster. The certification process can also include third-party testing and on-site support.

Redundant hardware service
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Centurion Co-Location™


Centurion Co-Location enables credit unions to relocate their redundant hardware platforms to “The Mountain” – the industry’s most secure disaster recovery facility, located 175 feet underground. This solution provides credit unions processing in-house with an affordable, next-generation alternative for their redundant hardware platforms. Symitar provides credit unions with space for hardware, redundant power sources, climate control systems, telecommunications, network connectivity, and security and monitoring services. The ability to house hardware platforms for multiple credit unions in this hardened facility provides the access to the human and physical resources difficult for any size credit union to replicate internally.

Disaster recovery hot sites and services for core and complementary solutions
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Centurion Disaster Recovery®


Centurion Disaster Recovery supports Symitar® core and complementary solutions with disaster recovery services that help minimize the impact of unexpected business interruptions. When a credit union faces environmental or functional challenges, Centurion seamlessly relocates operations to a high-performance disaster recovery center that mimics the credit union’s infrastructure, mission-critical transaction processing capabilities, and communication networks until they are fully restored. These disaster recovery services also help ensure compliance with pertinent regulatory requirements. Centurion can also provide mobile units dispatched to credit union sites to reduce the need to relocate to a regional disaster recovery center. This service provides onsite technical assistance and can be fully operational within 24 to 48 hours of initial disaster notification. Another option is to have Centurion drop-ship equipment to a credit union’s location of choice.

Employee incident notification
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Centurion Emergency Notification™


Centurion Emergency Notification, offered through a partnership between Symitar® and Everbridge, leverages the production-proven Everbridge Aware™ system to broadcast time-sensitive messages to pre-defined lists of credit union personnel. This service provides anytime communication via numerous channels including telephone, email, instant messaging, desktop alerts, fax, pagers, and more. Effective, efficient staff communications can dramatically improve credit unions’ response to and recovery from unexpected business interruptions or catastrophic disasters.