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Case Studies

Case Studies

Healthcare Services Credit Union Gains an Advantage With Member Privilege™

Symitar offers the Member Privilege overdraft solution through an alliance with Pinnacle Financial Strategies. Chattanooga’s Healthcare Services Credit Union began using the product in 2007 and never looked back.

DEXSTA FCU Finds Value in Member Privilege™

DEXSTA Federal Credit Union of Wilmington, Delaware is one of the many institutions that chose to implement this product. We spoke with President and CEO Jerry King to get a firsthand look at the results.

Magnolia Federal Credit Union Makes the Move to Microsoft® Office 365™

“By not having to purchase new mail servers, update software, firmware, and all other managing responsibilities, this will save us money for years to come.” Crystal Hodge, Systems Administrator, Magnolia Federal Credit Union

Synapsys® MRM Supports Growth Goals for Keesler FCU

“This is a game-changing product for anyone that’s serious about getting sales and service results.” -- George Mitchell, Senior VP & CRO, Keesler FCU

TruStar Federal Credit Union Gets Accuracy and Efficiency with ImageCenter™

With more than 14,000 members, TruStar Federal Credit Union has plenty of experience handling and processing checks. That experience became considerably more efficient when it replaced a previous teller capture system with ImageCenter Interactive Teller Capture (ITC).

Healthcare Services Credit Union Gains an

Symitar offers the Member Privilege overdraft solution through an alliance with Pinnacle Financial Strategies.

Symitar's CPS Fraud Management with First CU

“I can act right away and stop losses as soon as the restriction is created.”

Symitar's PPS Extra Awards with Goldenwest CU

Louise Hilliard, AVP of Payment Services at Goldenwest, describes loyalty program success and gives some advice on best practices.

Family First Federal Credit Union Takes Control of

Symitar® offers Cash Automation™ to enable integration between Episys® and major makes and models of cash dispensers and recyclers. It uses the CFMS4 application server to connect these devices with Episys.

First Florida Credit Union Plans for the Future With Episys®

In a strategic effort to further enhance its products and services while improving the overall member experience, First Florida merged with similarly-sized State Employees Credit Union (SECU) in August of 2014.

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Jack Henry & Associates, Inc. ®